TERMS AND CONDITIONS OF SALE — DIZAGN
Effective as of 10 September 2026
ARTICLE 1 — SELLER IDENTIFICATION
These Terms and Conditions of Sale (“Terms”) govern sales made by:
DIZAGN
Single-member simplified joint-stock company (SASU) with share capital of €1,000
Registered office: 101 rue de Sèvres – Lot 1674, 75006 Paris, France
SIREN / Paris Trade and Companies Register: 849 247 234
Intra-Community VAT No.: FR48 849247234
Telephone: +33 (0)6 67 83 33 39
Email: contact@dizagn.fr
Website: dizagn.fr
DIZAGN notably carries on the business of selling furniture, lighting, decorative objects, works of art, graphic works, sculptures and collectible objects, mainly from the 20th and 21st centuries.
ARTICLE 2 — PURPOSE AND SCOPE
These Terms define the rights and obligations of DIZAGN and its customers in connection with any sale concluded directly with DIZAGN, including through dizagn.fr, by email, telephone, messaging service, quotation or invoice, and, where applicable, through a third-party platform or marketplace.
They apply to both consumer and professional customers, subject to the specific provisions and mandatory rules applicable to each category. The Terms applicable are those in force on the date the sale is concluded.
ARTICLE 3 — CHARACTERISTICS OF GOODS — SECOND-HAND FURNITURE AND WORKS OF ART
The goods offered by DIZAGN are primarily antique, vintage, second-hand or collectible items. Because of their age and history, they may show patina, signs of use, colour variations, scratches, oxidation, wear, minor damage, old repairs, restorations or alterations consistent with their period and use.
DIZAGN endeavours to describe each item accurately and to disclose any significant known information concerning its condition. A condition report and additional photographs may be requested before the sale.
Dimensions are provided as accurately as possible. Minor variations may occur in antique or handcrafted objects. Photographs are intended to represent the item as faithfully as possible; colour or brightness may nevertheless vary depending on the screen used.
Signs of age, patina, restorations, alterations or particular features expressly disclosed before the sale form part of the known characteristics of the item. Nothing in this Article is intended to exclude any statutory guarantee or mandatory right.
ARTICLE 4 — ATTRIBUTION, AUTHENTICITY, DATING AND PROVENANCE
DIZAGN pays particular attention to identifying, attributing and documenting the objects and works offered for sale. Statements concerning the author, designer, artist, publisher, manufacturer, date, origin, provenance, bibliography and history are based on the information, documents, research and knowledge available at the time of sale.
For works of art and collectible objects, terms used in descriptions such as “by”, “attributed to”, “workshop of”, “school of”, “in the taste of”, “style of”, “manner of” or equivalent expressions are used in accordance with their legal meaning where defined by the rules applicable to transactions involving works of art and collectibles, including French Decree No. 81-255 of 3 March 1981.
Where an item bears a signature, mark, stamp, label or other inscription, this is stated where relevant. Known restorations, replacements or later-made elements that are material to the description or qualification of the item are disclosed to the buyer.
ARTICLE 5 — AVAILABILITY AND FORMATION OF THE CONTRACT
As collectible items offered by DIZAGN are generally unique pieces or available in very limited quantities, all offers are subject to availability. A request for information or expression of interest does not constitute a firm reservation.
The sale becomes final upon confirmation of the order by DIZAGN and payment of the price in accordance with the agreed terms, without prejudice to any statutory right of withdrawal available to a Consumer. An invoice or pro forma invoice may be issued before payment.
If an item exceptionally becomes unavailable after payment, DIZAGN will inform the Customer as soon as possible and refund all sums paid.
ARTICLE 6 — PRICES AND TAXATION
Prices displayed to Consumers are stated in euros inclusive of applicable taxes. Unless otherwise stated, they exclude transport, special packing, crating, installation, restoration and any other additional service covered by a separate quotation.
For second-hand goods, works of art, collectibles or antiques meeting the relevant statutory requirements, DIZAGN may apply the special VAT margin scheme, notably under Article 297 A of the French General Tax Code. In such cases VAT is not shown separately on the invoice and is not recoverable by the buyer. The invoice includes the wording required for the applicable special scheme.
Where the conditions for the margin scheme are not met, VAT is applied in accordance with the tax treatment legally applicable to the transaction. For international sales, any customs duties, import taxes or levies due in the destination country are borne in accordance with applicable law and the conditions communicated to the Customer before the sale.
Where the sale of an original work is subject to the artist’s resale right under the French Intellectual Property Code, DIZAGN will comply with the obligations legally incumbent upon it as an art-market professional.
ARTICLE 7 — PAYMENT
Unless otherwise agreed in writing, the full price is payable before collection or dispatch of the item. Payment may be made by bank transfer, payment card where offered, or through the payment system of a marketplace.
DIZAGN’s bank details are communicated directly to the Customer. The Customer should verify the authenticity of any bank details received before making payment, particularly if a change is communicated by email.
Goods remain the property of DIZAGN until full payment of the price and any other sums due in connection with the sale. This retention of title does not affect mandatory rules governing transfer of risk to Consumers.
Professional customers. Where a payment period has exceptionally been granted to a professional Customer, any sum not paid when due automatically gives rise to the late-payment penalties provided for by Article L.441-10 of the French Commercial Code and the statutory fixed recovery charge of €40, without prejudice to additional compensation where higher recovery costs are incurred and can be substantiated.
ARTICLE 8 — DELIVERY, COLLECTION AND STORAGE
Goods may be collected at the location agreed with DIZAGN or delivered. The delivery arrangements, price and, where possible, estimated delivery time are communicated to the Customer before the order is confirmed. International transport generally requires a specific quotation.
Before delivery, the Customer must provide all relevant access information, including floor, lift, door or staircase dimensions, access restrictions, parking and any other difficulty likely to affect delivery.
Transfer of risk — Consumers. Where DIZAGN arranges delivery to a Consumer using a carrier proposed by DIZAGN, the risk of loss or damage remains with DIZAGN until the Consumer, or a third party designated by the Consumer, takes physical possession of the goods. Where the Consumer independently chooses a carrier not proposed by DIZAGN, risk passes when the goods are handed over to that carrier.
Receipt. The Customer is advised to inspect the goods and packaging on delivery and, in the event of visible damage, to enter precise reservations on the transport document and take photographs. The Customer is invited to notify DIZAGN promptly of any issue to facilitate any claim. Failure to make reservations or notify within a specified period does not deprive a Consumer of statutory rights or guarantees.
Storage. Where collection is postponed at the Customer’s request beyond the date initially agreed, DIZAGN may charge reasonable storage costs after informing the Customer in advance.
ARTICLE 9 — CONSUMER RIGHT OF WITHDRAWAL
This Article applies only where the Customer has Consumer status and the law grants a right of withdrawal, including for certain distance and off-premises contracts.
The Consumer has fourteen days from receipt of the goods to notify DIZAGN of the decision to withdraw, without giving any reason.
Notice of withdrawal may be sent to DIZAGN, 101 rue de Sèvres – Lot 1674, 75006 Paris, France, or by email to contact@dizagn.fr. The Consumer may use the form set out in the Appendix or any other unambiguous statement expressing the wish to withdraw.
After notifying withdrawal, the Consumer must return or dispatch the goods no later than fourteen days thereafter, unless DIZAGN offers to collect them. Unless otherwise agreed with DIZAGN, the direct costs of return are borne by the Consumer.
For furniture, sculptures, lighting or other goods which, by reason of their size, weight or fragility, cannot normally be returned by post, an estimate of the return cost is communicated to the Consumer before conclusion of the sale where legally required.
The Consumer may be liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and proper functioning of the goods.
DIZAGN refunds the sums due within the statutory period of fourteen days from notification of withdrawal. For a sale of goods, DIZAGN may withhold reimbursement until the goods have been recovered or the Consumer supplies evidence of having sent them back, whichever occurs first. The refund includes the price paid and, where applicable, the cost of the standard delivery method offered by DIZAGN.
Exceptions. The right of withdrawal does not apply, in particular, to goods made to the Consumer’s specifications or clearly personalised, under the conditions set out in Article L.221-28 of the French Consumer Code. A simple restoration, refurbishment or reupholstery does not automatically remove the Consumer’s right of withdrawal.
The statutory right of withdrawal does not apply to sales concluded directly on business premises where the law does not provide for it. Professional Customers have no general right of withdrawal, subject to any mandatory statutory provision that may apply to them.
ARTICLE 10 — STATUTORY GUARANTEE OF CONFORMITY
Where the Customer is a Consumer, the Customer benefits from the statutory guarantee of conformity provided for by Articles L.217-3 et seq. of the French Consumer Code. This guarantee also applies to second-hand goods.
The Consumer has a period of two years from delivery of the goods to invoke a lack of conformity meeting the statutory conditions. For second-hand goods, defects appearing within twelve months following delivery are presumed, unless proved otherwise or unless incompatible with the nature of the goods or defect, to have existed at the time of delivery.
The statutory guarantee of conformity does not turn characteristics expressly disclosed to the Customer before the sale — such as wear, restoration or a specifically described and validly accepted alteration — into a lack of conformity merely because they exist, subject to mandatory law.
Where the statutory conditions are met, the Consumer may request that the goods be brought into conformity, including by repair or replacement where these remedies are possible and proportionate. If compliance is impossible, unsuccessful or in the other cases provided for by law, the Consumer may be entitled to a price reduction or termination of the contract. Implementation of the statutory guarantee of conformity is free of charge to the Consumer.
ARTICLE 11 — WARRANTY AGAINST HIDDEN DEFECTS
Independently of the statutory guarantee of conformity applicable to Consumers, the buyer benefits from the warranty against hidden defects provided for by Articles 1641 et seq. of the French Civil Code. It covers hidden defects which render the goods unfit for their intended use, or which so materially diminish that use that the buyer would not have purchased them, or would have paid a lower price, had the defects been known.
Proceedings must be brought in accordance with the statutory conditions and time limits, notably within two years from discovery of the defect. Where the conditions are met, the buyer may seek rescission of the sale or a reduction of the price.
ARTICLE 12 — RESTORATION, UPHOLSTERY AND SERVICES ON REQUEST
Where DIZAGN offers or arranges, at the Customer’s request, restoration, refurbishment, a change of fabric, upholstery work, adaptation or another intervention on an item, the scope and price of the work are agreed in advance.
A deposit may be requested for specific or personalised services. Any irreversible alteration or personalisation requested by the Customer is undertaken only after the essential characteristics of the intervention have been approved.
Where relevant, DIZAGN informs the Customer of original or old components that may be affected by a restoration. Work entrusted to a specialist craftsperson or service provider may be subject to indicative timeframes.
ARTICLE 13 — LIGHTING AND INSTALLATION
Antique or collectible lighting may contain period electrical components or may have been rewired. Its known electrical condition is stated, as far as possible, in the description or upon request.
Installation, connection to the electrical supply and any necessary adaptation must be carried out in accordance with applicable rules and, where required, by a qualified professional.
ARTICLE 14 — EXPORT
Certain works of art or objects of cultural interest may be subject to export formalities, certificates or authorisations. Where such formalities are legally required, the sale or delivery may be conditional upon obtaining them.
DIZAGN carries out the formalities for which it is legally responsible. Administrative time required to obtain an authorisation does not constitute wrongful delay by DIZAGN. The Customer remains responsible for complying with import rules applicable in the destination country where those obligations fall upon the Customer.
ARTICLE 15 — LIABILITY
DIZAGN is responsible for proper performance of its obligations in accordance with applicable law. It is not liable where non-performance results from the Customer’s fault, an act of a third party meeting the legal conditions for exemption from liability, or force majeure.
Nothing in these Terms is intended to limit or exclude liability which may not lawfully be limited or excluded.
ARTICLE 16 — FORCE MAJEURE
Neither Party is liable for a failure directly caused by an event constituting force majeure within the meaning of Article 1218 of the French Civil Code and French case law. Obligations prevented by such an event are suspended for its duration. If the impediment becomes permanent, the consequences are those provided for by law.
ARTICLE 17 — INTELLECTUAL PROPERTY
The content of dizagn.fr, including texts, catalogue notes, research, photographs, graphics, logos, layouts and editorial documents, is protected by applicable intellectual-property law, subject to third-party rights. Any unauthorised reproduction, use or exploitation is prohibited except where permitted by law or with DIZAGN’s prior written consent.
Purchase of an object or work does not transfer any intellectual-property rights attached to it, unless expressly agreed or provided otherwise by law.
ARTICLE 18 — PERSONAL DATA
Personal data collected in connection with an enquiry, order or sale are used by DIZAGN to manage the commercial relationship, invoicing, delivery, legal obligations and, where the Customer has consented or the law permits, marketing communications.
The processing arrangements and the rights of data subjects are described in the Privacy Policy available on dizagn.fr. Any request relating to personal data may be sent to contact@dizagn.fr.
ARTICLE 19 — COMPLAINTS AND CONSUMER MEDIATION
For any question or complaint concerning an order, the Customer may contact DIZAGN at 101 rue de Sèvres – Lot 1674, 75006 Paris, France, by email at contact@dizagn.fr or by telephone on +33 (0)6 67 83 33 39.
DIZAGN and the Customer will endeavour to reach an amicable solution.
Following a prior written complaint that has not resulted in a satisfactory solution, a Consumer may use a consumer mediator free of charge in accordance with Articles L.612-1 et seq. of the French Consumer Code. DIZAGN is currently finalising the appointment of its consumer mediator; the mediator’s details will be published on this page as soon as the appointment is effective.
ARTICLE 20 — GOVERNING LAW AND JURISDICTION
These Terms and sales concluded with DIZAGN are governed by French law. Where a Consumer resides in another country, this provision does not deprive the Consumer of the protection afforded by mandatory rules applicable under private international law.
In the event of a dispute, the Parties will first endeavour to find an amicable solution. Failing this, the dispute will be submitted to the courts having jurisdiction under the applicable legal rules.
For disputes between DIZAGN and a professional Customer who is a merchant, and subject to any contrary mandatory rule, the Commercial Court of Paris shall have express jurisdiction.
ARTICLE 21 — SEVERABILITY
If any provision of these Terms is held to be null, unlawful or unenforceable, the remaining provisions remain in full force and effect unless the invalid provision is inseparable from the contractual arrangement as a whole.
ARTICLE 22 — LANGUAGES
These Terms are made available in French and English. In the event of any discrepancy in interpretation, the French version prevails, subject to any mandatory provisions applicable to the Customer.
APPENDIX — WITHDRAWAL FORM
Use this form only if you wish to exercise any statutory right of withdrawal applicable to your contract.
To: DIZAGN, 101 rue de Sèvres – Lot 1674, 75006 Paris, France — contact@dizagn.fr
I hereby give notice that I withdraw from the contract relating to the following goods:
Goods: ______________________________
Reference: _________________________
Order date: __________________
Date received: __________________
Customer name: ______________________
Customer address: __________________
Date: ______________________________
Signature (only if this form is submitted on paper): ______________________________